Trig Warranty Policy
Trig Avionics Limited warrants our products to be free from defects in materials and workmanship for a period of two (2) years from the date of installation by an authorized dealer.
This warranty covers repair and/or replacement at our option, of any parts found to be defective, provided such defects in our opinion are due to faulty material or workmanship and are not caused by tampering, abuse, or normal wear.
All warranties are FCA
Trig Avionics Limited
Heriot Watt Research Park
EH14 4AP, UK
Our terms are FCA and require customers to cover shipping costs to Trig Edinburgh, or our other associated Trig Service Centres. Trig will then cover the costs of shipping to return the customers item.
Trig Avionics Limited will not accept or pay for any charges for warranty work performed outside our factory without prior written consent.
This warranty applies only to products in normal use. It does not apply to units or circuit boards defective due to improper installation, physical damage, tampering, lightning or other electrical discharge, units with altered serial numbers, or units repaired by unauthorized persons or in violation of Trig Avionics service procedures.
Trig Avionics Limited assumes no responsibility for any consequential losses of any nature with respect to any products or services sold, rendered, or delivered.
Out of Warranty Repairs
Trig provides product support beyond the warranty period of two years.
After this period any avionics requiring repairs should be returned to one of our Trig Approved Dealers. If a repair is necessary this will be charged at a standard rate, irrespective of the nature of the fault.
Trig guarantee to repair or replace a product even if the cost of the repair exceeds our standard charge. If you wish to access our ‘out of warranty’ support, then please approach your Approved Trig Dealer or Trig Support for further information.